Terms of Use

These Terms of Use (“Terms”) apply to your access to and use of the websites, web applications, and other online products and services (collectively, the “Services”) provided by MosaicAI, P.B.C. (“MosaicAI”). MosaicAI is an online food information service that provides users with the ability to search for consumer-packaged goods that meet their dietary preferences and locate these products within a certain distance.

THESE TERMS ARE ACCEPTED BY YOUR ACCESSING AND/OR USE OF THE SERVICES. YOU MAY NOT ACCESS AND/OR USE THE SERVICES IF YOU ARE NOT 18 YEARS OLD (OR THE AGE OF LEGAL MAJORITY WHERE YOU LIVE).

BY ACCESSING AND/OR USING THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE TERMS AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU DO NOT AGREE WITH ALL PROVISIONS OF THESE TERMS, INCLUDING THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 9, PLEASE DO NOT ACCESS AND/OR USE THE SERVICES.

If you have any questions about these Terms or our Services, please contact us at support@mosaic-ai.dev. For information about how we collect, use, share, and otherwise process information about you, please see our Privacy Policy.

1. THIRD-PARTY CONTENT; CERTAIN DISCLAIMERS

1.1. The Services may contain information about third-party products, services, activities, or events, or we may allow third parties to make their content and information available on our website through the Services (collectively, “Third-Party Content”). We provide this content as a service to those interested in such Third-Party Content. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. MosaicAI does not control or endorse, and makes no representations or warranties regarding, any Third-Party Content, and your access to and use of such Third-Party Content is at your own risk.

1.2. ALL INFORMATION CONTAINED ON THE SERVICES, INCLUDING NUTRIENT CONTENT INFORMATION, INGREDIENT LISTS, AND STORE LOCATIONS, IS FOR INFORMATIONAL PURPOSES ONLY AND NOT PROVIDED AS HEALTH OR MEDICAL ADVICE. MosaicAI DOES NOT ASSUME ANY LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT PRODUCTS; ALL SUCH INFORMATION IS CONSIDERED THIRD-PARTY CONTENT. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCTS OR IN THE ACTUAL PRODUCT PACKAGING AND LABELS, INCLUDING FOR FOOD ALLERGEN INFORMATION, MANUFACTURER CONTACT INFORMATION, NUTRIENT CONTENT, QUALIFIED HEALTH CLAIMS, AND DISCLAIMERS REGARDING FOOD SUPPLEMENT STRUCTURE AND FUNCTION CLAIMS, BEFORE USING OR CONSUMING A PRODUCT. FOR ADDITIONAL INFORMATION ABOUT A PRODUCT, PLEASE CONTACT THE PRODUCT MANUFACTURER.

1.3. INFORMATION ON THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR THE ADVICE PROVIDED BY A HEALTHCARE PROFESSIONAL. YOU SHOULD NOT USE INFORMATION ON THE SERVICES FOR THE DIAGNOSIS OR TREATMENT OF A HEALTH PROBLEM OR DISEASES. YOU SHOULD ALWAYS CONSULT YOUR HEALTHCARE PROVIDER BEFORE MAKING ANY DIETARY OR NUTRITIONAL CHANGES.

1.4. MosaicAI ACQUIRES INFORMATION REGARDING PRODUCT LOCATIONS IN STORES FROM A VARIETY OF THIRD-PARTY SOURCES; ALL SUCH INFORMATION IS CONSIDERED THIRD-PARTY CONTENT AND IS INTENDED SOLELY TO PROVIDE A CONVENIENCE TO USERS OF THE SERVICES TO FIND PRODUCTS. HOWEVER, MosaicAI DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR ANY OTHER QUALITY OR FEATURE OF SUCH INFORMATION, INCLUDING ANY PRODUCT INVENTORY AND PRODUCT AVAILABILITY, WHICH ARE DYNAMIC CONDITIONS. MosaicAI PROVIDES ALL SUCH INFORMATION ON AN AS-IS, AS-AVAILABLE BASIS AND DISCLAIMS ANY LIABILITY FOR STORE LOCATION AND PRODUCT AVAILABILITY INFORMATION YOU OBTAIN THROUGH THE SERVICES.

1.5. IN ADDITION TO ALL OTHER LIMITATIONS AND DISCLAIMERS IN THESE TERMS, MosaicAI DISCLAIMS ANY LIABILITY OR LOSS IN CONNECTION WITH THE CONTENT PROVIDED ON THE SERVICES. FOR ADDITIONAL DISCLAIMERS RELATING TO THESE TERMS AND THE PROVISION OF THE SERVICES, SEE SECTION 6.

2. ACCOUNTS

2.1. Account Creation. To use certain features of the Services, you must register for an account and provide certain information about yourself. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You may delete your account at any time, for any reason, by following the instructions on the Services. MosaicAI may suspend or terminate your account in accordance with Section 10.

2.2. User Profile. Through your account, you may create a personal profile. You are not required to complete the profile, but the more complete it is, the more MosaicAI will be able to provide specific information for your diet, nutrition, and preferred store locations.

2.3. Account Responsibilities. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. You agree to immediately notify MosaicAI of any unauthorized use, or suspected unauthorized use, of your account or any other breach of security. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account.

3. PROPRIETARY RIGHTS

3.1. Ownership; Limited License. The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained therein, are owned by MosaicAI or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Services are reserved by us or our licensors. Subject to your compliance with these Terms, MosaicAI grants you a limited, non-transferable, non-exclusive, revocable license to access and use the Services solely for your own personal, non-commercial use. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein, and violates our intellectual property rights.

3.2. Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (b) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; (c) you shall not access the Services in order to build a similar or competitive service or develop or use any applications that interact with our Services without our prior written consent; (d) you shall not use any data mining, robots, or similar data gathering or extraction methods designed to scrape or extract data from our Services; and (e) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms. All copyright and other proprietary notices on the Services must be retained on any copies.

3.3. Feedback. You may voluntarily submit or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about MosaicAI or our Services (collectively, “Feedback”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you, including to develop, copy, publish, or improve the Feedback in MosaicAI’s sole discretion. You understand that MosaicAI may treat Feedback as non-confidential.

4. TRADEMARKS

MosaicAI and our logos, our product or service names, our slogans, and the look and feel of the Services are trademarks of MosaicAI and may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names, and company names or logos mentioned on the Services are the property of their respective owners. References to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

5. ACCEPTABLE USE POLICY

You will not violate any applicable law, contract, intellectual property right, or other third-party right or commit a tort, and you are solely responsible for your conduct while using our Services. The following sets forth MosaicAI’s Acceptable Use Policy:

5.1. You will not: (a) engage in unlawful, harassing, abusive, tortious, threatening, harmful, abusive, intimidating, predatory, or stalking conduct; (b) use or attempt to use another user’s account without authorization from that user and MosaicAI; (c) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (d) use our Services other than for their intended purpose or in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying our Services or that could damage, disable, overburden, or impair the functioning of our Services in any manner; (e) bypass or ignore any instructions contained in our robots.txt file; or (f) use our Services in violation of any law, regulation, or obligations or restrictions imposed by any third party, or to promote any activity that violates these Terms.

5.2. In addition, you agree not to use the Services to: (a) collect, upload, transmit, display, or distribute any content that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data; (c) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (d) harvest, collect, gather, or assemble information or data regarding other users, including email addresses, without their consent; (e) interfere with or disrupt servers or networks connected to the Services or violate the regulations, policies, or procedures of such networks or otherwise interferes with our operation or provision of the Services; (f) attempt to gain unauthorized access to the Services, or other computer systems or networks connected to or used together with the Services, through password mining or other means; or (g) harass or interfere with another user’s use and enjoyment of the Services.

5.3. Enforcement of this Section 5 is solely at MosaicAI’s discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances. In addition, this Section 5 does not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules.

6. ADDITIONAL DISCLAIMERS

THE SERVICES ARE PROVIDED “AS-IS” AND AS AVAILABLE AND MosaicAI AND OUR OFFICERS, DIRECTORS, AGENTS, PARTNERS, AND EMPLOYEES (INDIVIDUALLY AND COLLECTIVELY, THE “MosaicAI PARTIES”) EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. THE MosaicAI PARTIES MAKE NO WARRANTY THAT THE SERVICES: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (C) WILL BE ACCURATE, RELIABLE, COMPLETE, CURRENT, OR ERROR-FREE. WHILE MosaicAI ATTEMPTS TO MAKE YOUR USE OF OUR SERVICES SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES. PLEASE ALSO REVIEW THE SPECIFIC DISCLAIMERS IN SECTION 1.

THE SERVICES MAY ALLOW YOU TO COLLECT POINTS FOR REWARDS. THOSE POINTS OR REWARDS ARE AVAILABLE AT YOUR EMPLOYER’S ELECTION. YOUR EMPLOYER MAY PERMIT YOU TO CONVERT THOSE POINTS OR REWARDS INTO TANGIBLE BENEFITS. THE MosaicAI PARTIES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THOSE POINTS OR REWARDS AND ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR ANY REDEMPTION, PAYOUT, OR PROVISION OF ANY VALUE WITH RESPECT TO SUCH POINTS OR REWARDS, INCLUDING UPON TERMINATION OF YOUR USE OF THE SERVICES OR TERMINATION OF THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

7. LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE MosaicAI PARTIES (OR THEIR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY UNDER ANY THEORY OF LIABILITY—WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANT, OR OTHERWISE—FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF THE MosaicAI PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MosaicAI PARTIES ARE NOT RESPONSIBLE FOR ANY HARM, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY AND WRONGFUL DEATH, ARISING OUT OF THIRD-PARTY CONTENT, YOUR CONSUMPTION OR REFUSAL TO CONSUME ANY PRODUCT, YOUR PURCHASE OF ANY PRODUCT, OR ANY OTHER OF YOUR ACTS OR OMISSIONS. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE MosaicAI PARTIES’ (AND THEIR SUPPLIERS’) LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES, FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY US DOLLARS ($50) OR (B) AMOUNTS YOU’VE PAID MosaicAI TO USE THE SERVICES IN THE PRIOR 12 MONTHS (IF ANY).

THE LIMITATIONS SET FORTH IN THIS SECTION 7 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT OF THE MosaicAI PARTIES OR FOR ANY OTHER MATTERS IN WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ADDITIONALLY, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

8. INDEMNITY

You agree to indemnify and hold MosaicAI Parties harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (i) your use of the Services, (ii) your Feedback, (iii) your violation of these Terms, (iv) your violation, misappropriate, or infringement of any rights of another (including intellectual property rights or privacy rights), or (v) your conduct in connection with the Services. You agree to promptly notify MosaicAI Parties of any third-party claims, cooperate with MosaicAI Parties in defending such claims, and pay all fees, costs, and expenses associated with defending such claims (including attorneys’ fees). You agree that the MosaicAI Parties will have control of the defense or settlement, at MosaicAI’s sole option, of any third-party claims.

9. DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER

Please read the following section carefully because it requires you to arbitrate certain disputes and claims with MosaicAI and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration provision. In addition, arbitration precludes you from suing in court or having a jury trial.

9.1. No Representative Actions. You and MosaicAI agree that any dispute arising out of or related to these Terms or the Services is personal to you and MosaicAI and that any dispute will be resolved solely through individual action and will not be brought as a class arbitration, class action, or any other type of representative proceeding.

9.2. Arbitration of Disputes. Except for small claims disputes in which you or MosaicAI seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or MosaicAI seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, you and MosaicAI waive your rights to a jury trial and to have any other dispute arising out of or related to these Terms or the Services, including claims related to privacy and data security (collectively, “Disputes”), resolved in court. Instead, for any Dispute that you have against MosaicAI, you agree to first contact MosaicAI and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to MosaicAI by email at support@MosaicAI.com or by certified mail addressed to 1472 North Watson Avenue, Eagle, Idaho 83616. The Notice must: (a) include your name, residence address, email address, and telephone number, (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Our notice to you will be similar in form to that described above. If you and MosaicAI cannot reach an agreement to resolve the Dispute within thirty (30) days after such Notice is received, then either party may submit the Dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. All Disputes submitted to JAMS will be resolved through confidential, binding arbitration. Arbitration proceedings will be held in Ada County, Idaho, unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. For purposes of this Section 9, a “consumer” means a person using the Services for personal, family, or household purposes. You and MosaicAI agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”). The most recent version of the JAMS Rules is available on the JAMS website, and the JAMS Rules are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason.

9.3. You and MosaicAI agree that these Terms affect interstate commerce and that the enforceability of this Section 9 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms, and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.

9.4. The arbitration will allow for the discovery or exchange of nonprivileged information relevant to the Dispute. The arbitrator, MosaicAI, and you will maintain the confidentiality of any arbitration proceedings, judgments, and awards, including information gathered, prepared, and presented for purposes of the arbitration or related to the Dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy, in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.

9.5. You and MosaicAI agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer) and MosaicAI will pay the remaining JAMS fees and costs. For any arbitration initiated by MosaicAI, MosaicAI will pay all JAMS fees and costs. You and MosaicAI agree that the state or federal courts of the State of Idaho and the United States sitting in Ada County, Idaho, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

9.6. Any Dispute must be filed within one year after the relevant claim arose; otherwise, the Dispute is permanently barred, which means that you and MosaicAI will not have the right to assert the claim.

9.7. You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 9 by emailing support@MosaicAI.com. To be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 9.2.

9.8. If any portion of this Section 9 is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms, (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Section 9 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 9, and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 9 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 9 will be enforceable.

10. TERM AND TERMINATION

Subject to this section, these Terms will remain in full force and effect while you use the Services. We may (a) suspend your rights to use the Services (including your account) or (b) terminate these Terms at any time for any reason at our sole discretion, including for any use of the Services in violation of these Terms or if we believe you are younger than 18 years old. Upon termination of these Terms, your account and right to access and use the Services will terminate immediately. MosaicAI will not have any liability whatsoever to you for any termination of these Terms, including for termination of your account or deletion of your profile information. Even after these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 1, 2.3, 3, 5–11.

11. GENERAL

11.1. Changes to Terms. If we make changes to these Terms, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our Services.

11.2. Governing Law. These Terms, any dispute arising from these Terms, and your use of the Services shall be governed by the laws of the State of Idaho, except to the extent preempted by U.S. federal law, without giving effect to any conflict of laws principles (whether of Idaho or any other jurisdiction) that may provide the application of the law of another jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state courts and federal courts located within Ada County, Idaho, for the purpose of litigating all such claims or disputes and you agree to submit to the personal jurisdiction of such courts. Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

11.3. Entire Agreement. These Terms (which include any other rules posted on the Services) constitutes the entire agreement between you and us regarding the use of the Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means including without limitation. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without MosaicAI’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. These Terms shall be binding upon assignees.

11.4. Modification of the Services. MosaicAI reserves the right, at any time, to modify, suspend, or discontinue the Services or any part thereof with or without notice. You agree that MosaicAI will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services or any part thereof.

11.5. Release. To the fullest extent permitted by applicable law, you release MosaicAI and the other MosaicAI Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code Section 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

11.6. Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-111, Sacramento, California 95834, or by telephone at 1 (800) 952-5210.

11.7. Transfer and Processing of Data. For us to provide our Services, you agree that we may process, transfer, and store information about you in the United States and other countries, where you may not have the same rights and protections as you do under local law.

Last Updated: July 17, 2025